IT Specialty Analyst; Epic; Remote

Position: IT Specialty Analyst (Epic) - Remote
City/State Virginia Beach, VAWork Shift First (Days)
Overview:

Sentara is hiring an IT Specialty Analyst!

This position is fully remote.

Overview The IT Specialty Analyst – Epic Inpatient is responsible for the day-to-day support, optimization, and advancement of Epic Inpatient clinical applications. This role partners closely with clinical leadership, providers, nursing, and operational stakeholders to ensure Epic Inpatient workflows effectively support patient care, safety, and operational efficiency.

Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results.

Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.

Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported.

An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience.

Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.

Key Responsibilities Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades and enhancements

Analyze inpatient clinical and operational workflows to identify opportunities for optimization and improved patient care outcomes

Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions

Perform and document workflow assessments to determine functional and clinical requirements for optimal system utilization

Develop and execute system test plans for Epic Inpatient upgrades and enhancements; document test results and outcomes

Manage problem, incident, and change management processes related to inpatient clinical systems

Provide daily on-call support for inpatient application-related issues as required

Communicate system issues, enhancements, and workflow changes clearly to clinical and operational stakeholders.

Education Bachelor’s degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred.

OR Experience in lieu of degree accepted:3+ years of relevant Epic Inpatient experience with a Bachelor’s degree5+ years of relevant Epic Inpatient experience without a Bachelor’s degree

Certification/Licensure Certification in Epic Inpatient Clinical Documentation (Required) or Certification in Epic Inpatient Clinical Orders (Required)
Experience3+ years of experience supporting Epic Inpatient applications in a healthcare environment (Required)

Experience with Clinical decision support is a plus Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes

Experienc…