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Remote IT Service Desk Agent - Customer-Focused

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Cayuse Holdings
Full Time, Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT / Software Sales, Desktop Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Remote IT Service Desk Agent - Customer-Focused Support
Location: New York

Cayuse Civil Services, LLC is seeking a remote Service Desk Agent to deliver high-quality customer service and IT support. You will troubleshoot technology issues, manage user accounts, and assist with remote desktop and IP telephony tasks while upholding SLAs and company standards.

The role requires 2–5 years in IT support, experience with Service Now ITSM, and strong communication skills. It is a full-time hourly position with potential for growth in a professional remote team.

We have an opening for a Remote IT Service Desk Agent
- Customer-Focused Support in City of Albany, NY, United States within IT & Technology, Other.

Join us at Cayuse Holdings as our next Remote IT Service Desk Agent
- Customer-Focused Support in City of Albany, NY, United States.

We are currently recruiting a Remote IT Service Desk Agent
- Customer-Focused Support for our team in City of Albany, NY, United States.

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