Scrum Master

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven.

If that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

Synergy Business Innovation & Solutions, Inc. is seeking a highly qualified Scrum Master to support the United States Coast Guard (USCG) TRIDENT program. The Scrum Master will serve as the Agile team facilitator responsible for enabling successful delivery of an enterprise cloud-native, micro frontend, and microservices web application solutions.

• Facilitate Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Sprint Retrospectives, Backlog Refinement, and Program Increment (PI) Planning sessions.
• Partner with the Product Owner, Project Manager, and Technical Leads to ensure sprint goals, priorities, and deliverables are clearly defined.
• Maintain and monitor team Jira boards, sprint metrics, burndown charts, workflow statuses, and reporting dashboards.
• Identify, track, and remove impediments that impact team productivity and delivery timelines.
• Support sprint forecasting, capacity planning, dependency management, and release planning.
• Promote Agile principles, Scrum practices, and continuous improvement initiatives.
• Coordinate cross-team dependencies and collaborate with stakeholders to resolve delivery risks.
• Track and communicate sprint progress, risks, issues, and accomplishments to program leadership.
• Facilitate communication between business stakeholders and technical teams.
• Support requirements traceability, sprint reporting, and process improvement initiatives.

• 3+ years of experience serving as a Scrum Master, Agile Coach, Agile Practitioner, Product Owner, or related Agile leadership role.
• Experience supporting Agile software development teams utilizing Scrum or hybrid Agile methodologies.
• Proficiency with Jira, Confluence, and Agile project management tools.
• Experience facilitating Agile ceremonies and coaching teams on Agile best practices.
• Experience managing sprint planning, backlog refinement, capacity planning, and release planning activities.
• Experience tracking Agile metrics including velocity, burndown, cycle time, and sprint performance.
• Strong facilitation, stakeholder management, and communication skills.
• Experience identifying and mitigating delivery risks, dependencies, and impediments.
• Working knowledge of the software development lifecycle.
• Certified Scrum Master (CSM) or equivalent certification.

• Experience working with cloud-native applications, microservices, microfront end architectures, or web application solutions.
• Experience supporting Dev Sec Ops  and CI/CD delivery models.
• Experience facilitating UAT, release planning, and stakeholder demonstrations.
• PMP, SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or equivalent certification.

• Required:
  
  Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Project Management, or a related field.

• Required:
  
  US Citizen w/ Public Trust or ability to achieve Public Trust Required

Compensation for roles at Synergy is determined by a variety of factors including, but not limited to, the requirements of the role; level of experience;…