Functional Business Analyst

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range $62,400 - $63,697

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Exempt

Standard University business hours.

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Full-time

Unionized Position Code UA

Responsible for detailed functional and technical understanding of various systems that support the degree certification business processes within the Office of the Registrar. This includes the degree audit system, degree requirement planning software, transfer equivalent system and appropriate modules within People Soft. Responsible for the deployment, administration and maintenance of these systems including communications, trainings and process documentation. Also responsible for supporting the Assistant Registrar for Degree Audit Systems with other projects related to Registrar systems.

This position is part of a bargaining unit and is represented by the union SEIU , Local 200

United.

• Bachelor’s degree and three to five years of relevant work experience; or Associates Degree and eight years relevant work experience.
• Advanced technical, analytical, investigative and problem solving skills.
• Knowledge and experience working with Student Information System, including degree audit system and excellent oral and written communication skills.

• Advanced skill with Microsoft Office suite.
• Knowledge and experience with Student Information Systems in higher education (People Soft preferred).
• Experience with Query/report writing.
• Advanced technical knowledge of and experience with a degree audit system (Degree Works preferred).
• Ability to analyze curriculum requirements, interpret and translate to coding language for Degree Audit.
• Knowledge of curriculum, academic programs structures in a university setting.
• Knowledge of University policies and procedures as they relate to the Office of the Registrar.
• Experience in training multiple constituencies in a diverse organization.

• Collaborates with the university community for the implementation and optimization of the University’s degree audit system including scribe, maintenance of coding as needed for academic program requirements including annual maintenance and course catalog updates for new and existing programs.
• Troubleshoots and researches scribing issues and provides problem resolution pertaining to academic requirements and exceptions processing.
• Provides system administrative support including advising on broader strategic decision making where degree audit systems play a role.
• Maintains security and system settings for the degree audit system including the approval of requests for security/access into the system as well as granting user access in Answers and updating degree audit shell tables as needed.
• Provides training to faculty and…