Remote Bilingual Service Desk Analyst; English/Turkish
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, Technical Support -
Language/Bilingual
Bilingual, Technical Support, English Speaking
CAI is seeking a Part-Time Bilingual Service Desk Analyst (English/Turkish) to provide Level 1 IT support and customer service to associates and vendors, through phone, email, or chat. The role is remote with overnight hours, weekdays 12:30am - 4:30am EST.
You will handle password resets, basic hardware/software troubleshooting, and document issues while delivering high-quality support in both English and Turkish. A strong service mindset and solid communication are essential.
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This posting is for the Remote Bilingual Service Desk Analyst (English/Turkish) role at CAI, based in Augusta, ME, United States.
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