Remote Zendesk & AI Automation Lead — Service Operations
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
The Wisconsin Foundation and Alumni Association is seeking a Service Operations Automation Administrator to own the Zendesk platform end-to-end. You will standardize governance, drive AI-enabled efficiencies, and partner with IT and business stakeholders to improve agent productivity and user experience.
Remote-friendly with periodic travel to Madison; eligible states include AZ, CO, IL, IA, NE, NM, NY, TX, or WI. Join a team focused on knowledge management, automation, and service excellence.
We are currently recruiting a Remote Zendesk & AI Automation Lead — Service Operations for our team in Madison, WI, United States.
Our group is growing, and we are hiring a Remote Zendesk & AI Automation Lead — Service Operations in Madison, WI, United States.
This opening is for the Remote Zendesk & AI Automation Lead — Service Operations role at Ourlivesmadison.
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