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Remote Tier 3 Service Desk Technician; ACWS​/Appian

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: LMI Government Consulting
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 110000 - 124000 USD Yearly USD 110000.00 124000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier 3 Service Desk Technician (ACWS/Appian)
Location: Northern

LMI is seeking a Tier 3 Service Desk Technician to support Army Acquisition, Training, and Readiness (AT&R) and provide advanced technical support for the Army Contract Writing System (ACWS). This role focuses on complex troubleshooting, cross-functional collaboration, and incident resolution to maintain ACWS availability.

The position requires 5+ years in senior service desk roles, Active Secret clearance or ability to obtain, and strong experience with enterprise ITSM tooling and

Join us at LMI Government Consulting as our next Remote Tier 3 Service Desk Technician (ACWS/Appian) in Northern, KY, United States.

Consider building your career as a Remote Tier 3 Service Desk Technician (ACWS/Appian) at LMI Government Consulting.

The Remote Tier 3 Service Desk Technician (ACWS/Appian) position in the Management & Operations, IT & Technology field is open for applications.

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