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Remote CCaaS Support Engineer — AWS Connect & Observability

Remote / Online - Candidates ideally in
Arizona City, Pinal County, Arizona, 85223, USA
Listing for: Miratech
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    AWS, IT Support, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Miratech is seeking an Amazon Connect Support Engineer to maintain AWS-based CCaaS and contact center environments ensuring high availability and reliability. You will monitor, troubleshoot, and resolve production issues with Splunk and Cloud Watch, collaborating with developers and platform owners.

The role offers exposure to multiple CCaaS platforms in a modern enterprise environment, including working with AWS components like Lambda and Amazon Connect, with a focus on proactive monitoring and

Our team is growing, and we are hiring a Remote CCaaS Support Engineer — AWS Connect & Observability in Arizona City, AZ, United States.

The advertised compensation is 110..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote CCaaS Support Engineer — AWS Connect & Observability role in the description above.

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