Hybrid Service Desk Lead: IT Support & Training; Remote
Washington, District of Columbia, 20022, USA
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
JCD STAFFING LLC is seeking an experienced IT Help Desk Lead for on-site support at designated DOJ locations in the Washington, DC area. The role requires a Bachelor's degree with 5+ years' related experience or 7+ years' equivalent, and IT certifications are preferred.
You will lead the help desk team, improve ticket processes, and deliver excellent user support. Flexible work-from-home options are available in addition to on-site duties, and you will coordinate with IT staff to ensure minimal
The Hybrid Service Desk Lead: IT Support & Training (Remote) position in the Management & Operations, IT & Technology field is open for applications.
The following role is for a Hybrid Service Desk Lead: IT Support & Training (Remote) with JCD STAFFING LLC.
Our organisation is growing, and we are hiring a Hybrid Service Desk Lead: IT Support & Training (Remote) in Washington, DC, United States.
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