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Hybrid Technical Support Specialist - Tier I

Remote / Online - Candidates ideally in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listing for: Axis Communications
Full Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 53000 - 58000 USD Yearly USD 53000.00 58000.00 YEAR
Job Description & How to Apply Below

Axis Communications in Chelmsford, MA is seeking a Technical Services Representative, Tier I, for a hybrid role with one week onsite and one week remote work after training. The role handles inbound inquiries via phone, chat, and helpdesk, documenting cases and striving for first-call resolution.

Language skills and strong customer service are required to succeed. The position offers competitive hourly rates with different language premiums; travel is limited and accommodations are available for

This role, Hybrid Technical Support Specialist - Tier I at Axis Communications, could be your next opportunity.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Chelmsford, MA, United States.

This opportunity is part of our work in IT & Technology, Engineering.

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