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Remote Bilingual IT Service Desk Analyst; Spanish​/English

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: CAI
Full Time, Remote/Work from Home position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Language/Bilingual
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual IT Service Desk Analyst (Spanish/English)

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support to English and Spanish speaking users in a remote, full-time capacity. The role handles requests via phone, email, or chat and requires strong customer service skills.

Responsibilities include troubleshooting hardware and software, documenting issues, and following established processes to close tickets while maintaining knowledge of CAI's services.

Join us at CAI as our next Remote Bilingual IT Service Desk Analyst (Spanish/English) in Atlanta, GA, United States.

The position is based in Atlanta, GA, United States.

This opportunity is part of our work in Sales, IT & Technology.

The advertised compensation is 20.000 - 29.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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