Digital Product Manager Lead Senior- Mobile & Online Banking Security

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC's Digital organization, you will be based in Cleveland or Columbus, OH;
Philadelphia or Pittsburgh, PA;
Dallas TX;
Chicago IL; or Wilmington, DE.

Millions of customers trust us every day to securely access their financial lives. As a Digital Product Manager Lead Senior on our Mobile & Online Banking Security team, you will define and deliver the experiences that protect that trust.

This is a high-impact leadership role at the intersection of customer experience, cybersecurity, fraud prevention, and digital innovation. You will own the product strategy and roadmap for some of the most critical moments in a customer's digital journey, from sign-in and authentication to device trust, access recovery, and session security.

You will lead complex initiatives across mobile, web, and assisted channels while partnering with senior leaders in Technology, Cybersecurity, Fraud, Risk, Compliance, and Operations. Your work will directly influence customer trust, reduce fraud risk, and shape the future of digital banking at scale.

If you're energized by solving sophisticated security challenges while delivering seamless customer experiences, we'd love to meet you.

• Own products used by millions of digital banking customers
• Influence the future of authentication, fraud prevention, and digital identity
• Lead highly visible initiatives with executive-level exposure
• Partner with industry-leading experts across Cybersecurity, Fraud, Risk, and Technology
• Drive meaningful outcomes that improve both customer experience and security
• Mentor and develop product talent while elevating product management practices across the organization

• Own the end-to-end vision, strategy, and multi-year roadmap for mobile and online banking security experiences.
• Define and evolve capabilities including authentication, multi-factor authentication, adaptive challenges, device recognition and binding, session management, and account access recovery.
• Make strategic tradeoff decisions that balance customer convenience, fraud risk, regulatory expectations, and long-term platform scalability.
• Serve as the product leader and primary decision-maker for digital banking security experiences.

• Lead one or more agile product teams responsible for delivering security and authentication capabilities.
• Translate strategy into actionable roadmaps, epics, features, and user stories.
• Coordinate delivery across mobile, web, and enterprise security platforms to create seamless customer experiences.
• Navigate complex dependencies and stakeholder priorities to deliver measurable outcomes.

• Lead authentication and access control experiences across iOS, Android, and web platforms.
• Partner closely with Cybersecurity and Fraud teams to implement adaptive and…