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Remote Support Analyst II - Customer Issues & Solutions

Remote / Online - Candidates ideally in
Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: Motorola Solutions
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

Motorola Solutions is seeking a Level 2 Support Services Analyst for the Noggin platform. You will resolve complex requests, analyze root causes, document solutions, and collaborate with Dev Ops and Engineering to meet SLAs. Remote-friendly US-based role requiring strong customer service and problem-solving skills.

The position emphasizes knowledge-sharing, continuous learning, and delivering high-quality support across channels. Weekends coverage is noted, with a base salary range provided.

This is an excellent opening to take on the Remote Support Analyst II
- Customer Issues & Solutions role at Motorola Solutions.

This posting is for the Remote Support Analyst II
- Customer Issues & Solutions role at Motorola Solutions, based in Schaumburg, IL, United States.

We are looking to fill the Remote Support Analyst II
- Customer Issues & Solutions position at Motorola Solutions in Schaumburg, IL, United States.

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