Hybrid Service Desk Analyst: Remote Support & Quick Fixes
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-13
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Sargent & Lundy is seeking an experienced Service Desk Analyst to join our IT team in Chicago. You will provide responsive, solutions-focused support to end users, coordinating intake, prioritization, troubleshooting, and escalation of incidents and requests in a fast-paced environment.
This hybrid role requires 3 days in our downtown Chicago office and 2 days remote, with a Sunday-Thursday 6am-3pm schedule. Candidates should have 2+ years in IT support and strong customer-service skills.
This role is for the Hybrid Service Desk Analyst:
Remote Support & Quick Fixes role at Sargent & Lundy.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Service Desk Analyst:
Remote Support & Quick Fixes role in the description above.
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