Absorb AEM LMS Support Consultant

We are seeking an experienced Learning Platforms Consultant to lead the administration, optimization, and support of Absorb LMS and Adobe Experience Manager (AEM) across our digital learning ecosystem. This role combines LMS administration, web content management, stakeholder consulting, and learning solution design to deliver engaging, compliant, and business-aligned learning experiences. The ideal candidate will bring expertise in platform configuration, content authoring, data migration, reporting, and operational governance while serving as a trusted advisor to business and technology stakeholders.

Success in this role requires a strong blend of technical platform knowledge, learning strategy, and cross-functional collaboration to drive learner engagement and performance outcomes.

lead the administration, optimization, and support of two critical enterprise platforms:
Absorb LMS (Learning Management System) and Adobe Experience Manager (AEM) (Content Management System). This cross-functional role requires a professional who can effectively balance hands‑on platform administration with strategic consulting, providing expertise in system configuration, content authoring and publishing, data migration, and stakeholder advisory services across the digital learning ecosystem.

• The successful candidate will design and deliver end-to-end learning solutions that align with organizational capability and business objectives, ensuring digital learning content and learner journeys drive measurable performance improvements. Working closely with business stakeholders and subject matter experts.

• The role is responsible for ensuring all learning solutions comply with organizational and regulatory standards by incorporating accurate, current compliance requirements into learning experiences and supporting documentation. Additionally, the consultant will collaborate with technology and operations teams to troubleshoot platform issues, optimize system performance, and support platform updates, enhancements, and releases that impact learning content, configurations, or user experience.

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants able to work in Chicago or Remote within NA region. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.

• (must-have):
  Absorb LMS, Adobe Experience Manager, Adobe Learning Manager. A minimum of 5 years of relevant experience is required.

• Nice to have: CSOD LMS, Docebo, Success Factors.

• A key aspect of the position includes documenting platform configurations, content architectures, operational processes, and governance standards to support maintainability, knowledge transfer, onboarding, and audit readiness. The consultant will also facilitate effective hybrid collaboration by leveraging digital tools and workflows to streamline reviews, approvals, stakeholder communications, and project delivery, ensuring learning initiatives remain on schedule and meet established quality standards.

• The ideal candidate is comfortable moving between LMS administration and web content authoring, has a strong data mindset for migration and reporting work, and can act as…