Incident Response Analyst : Rapid, Customer-Facing Troubleshooter
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Flexential is seeking an Incident Response Analyst I to perform initial analysis, triage, and documentation for customer cases. You will work with Level 2 support to resolve incidents, maintain clear customer communication, and align to ITIL practices.
This hybrid role supports on-site and remote work, with training for 3 months and a day shift pattern that may include evenings. Atlanta-area work options apply within policy constraints.
Step into the Incident Response Analyst I:
Rapid, Customer-Facing Troubleshooter role at Flexential in Atlanta, GA, United States and grow with us.
This posting is for the Incident Response Analyst I:
Rapid, Customer-Facing Troubleshooter role at Flexential, based in Atlanta, GA, United States.
We are looking to fill the Incident Response Analyst I:
Rapid, Customer-Facing Troubleshooter position at Flexential in Atlanta, GA, United States.
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