Remote Technical Support Manager - Customer Success Lead
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-10-17
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Cribl seeks a Technical Support Manager to lead a highly technical global team focused on customer success, data management, and Cribl product solutions. You will mentor engineers, manage escalations, and drive processes to improve SLA and CSAT.
This remote-first role requires 3 years in technical leadership and 10 years in customer-facing roles, with a deep understanding of big data. You will collaborate with engineering and support to deliver high-quality software and strong customer outcomes.
As a Remote Technical Support Manager
- Customer Success Lead, you will play an important part at Cribl in Atlanta, GA, United States.
Join us at Cribl as our next Remote Technical Support Manager
- Customer Success Lead in Atlanta, GA, United States.
We are currently recruiting a Remote Technical Support Manager
- Customer Success Lead for our team in Atlanta, GA, United States.
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