Remote Tech Support Specialist Escalation
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Patterson Companies Careers is seeking a Support Specialist I in Illinois to respond to inbound and outbound calls, provide technical support for software, services, devices, and equipment, and document inquiries in CRM with steps and status.
You will escalate issues as needed, follow department processes, maintain proficiency, and meet performance metrics while delivering a positive customer experience. This remote role requires strong communication and time management.
The following opportunity is for a Remote Tech Support Specialist I — Growth & Escalation with Patterson Companies Careers.
The position is based in IL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 22.000 - 28.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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