Remote Technical Support Manager, Data Telemetry SaaS
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-20
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IT/Tech
IT Support, Technical Support
Cribl is seeking a Technical Support Manager to lead a highly technical support team focused on customer success and data management solutions. You will mentor engineers, guide customers to successful outcomes, and help define scalable processes for high-quality software support.
You will oversee escalations, review metrics, and advocate for both customers and engineers, while maintaining Cribl's standards for speed, accuracy, and knowledge sharing across the organization.
For the Remote Technical Support Manager, Data Telemetry SaaS position at Cribl, we are reviewing applications now.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Technical Support Manager, Data Telemetry SaaS role at Cribl, based in Springfield, IL, United States.
We are looking to fill the Remote Technical Support Manager, Data Telemetry SaaS position at Cribl in Springfield, IL, United States.
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