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Remote IT Help Desk Pro — Elevate User Support

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30319, USA
Listing for: Terrestris, LLC
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 30000 - 39000 USD Yearly USD 30000.00 39000.00 YEAR
Job Description & How to Apply Below

Terrestris, LLC is seeking a Remote IT Help Desk Specialist to support the IRS Criminal Investigation division. The role involves helping over 4000 users nationwide, educating on self-service options, and processing tickets from various queues.

You will provide remote support, manage user accounts, install software/hardware, and troubleshoot issues across desktop and laptop environments while maintaining timely email responses and ticket documentation.

We are currently recruiting a Remote IT Help Desk Pro — Elevate User Support for our team in Homerville, GA, United States.

We are looking to fill the Remote IT Help Desk Pro — Elevate User Support position at Terrestris, LLC in Homerville, GA, United States.

The Remote IT Help Desk Pro — Elevate User Support role at Terrestris, LLC is now open for applications in Homerville, GA, United States.

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