Product Manager; Agentic AI Software) REMOTE

Position: Product Manager (Agentic AI Software) REMOTE
Job Description JOB SCOPE:

The Product Manager, Tech Hub will lead the development and implementation of AI-driven automation solutions to optimize routing efficiency and enhance service delivery.

JOB SUMMARY:

The Product Manager, Tech Hub will define the product vision for AI-driven solutions, lead the development of intelligent routing algorithms, and automate dispatch workflows. Key responsibilities include collaborating with engineering teams, prioritizing impactful features, optimizing operations with real-time data, and ensuring stakeholder alignment.

REPORTS TO:

Chief Of Staff To The Chairman Responsibilities/Skills/Experience Requirements JOB DUTIES/RESPONSIBILITIES:

Defines the product vision for AI-driven Dispatch & Routing, aligning it with the overall company strategy

Leads the development of AI-powered automation solutions, including efforts to automate dispatch workflows, enhancing dispatch accuracy and reducing delays

Collaborates with engineering teams and partners with stakeholders across departments to implement machine learning algorithms and ensure seamless integration of new technologies

Integrates AI-based forecasting tools and implements AI models that analyze historical data to anticipate customer needs and forecast service demand

Drives automation in the dispatch process by removing manual dependencies and introducing self-learning systems for real-time decision-making

Prioritizes features that deliver high-impact results, improving service delivery speed, reducing operational costs, and increasing customer satisfaction

Works closely with engineering, data science, and operations teams to bring AI and automation into daily dispatch processes

Uses real-time performance data to adjust AI models and ensure that dispatch operations are constantly optimized

Engages with stakeholders regularly to communicate progress on automation initiatives and ensure alignment with business goals

JOB REQUIREMENTS:

Bachelors Degree5-10 years of related experience

Up to 25% travel
18 years of age or older

REQUIRED SKILLS:

Bachelors Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics5+ Years of experience in product management

Proven track record of driving digital transformation initiatives, particularly in the logistics, dispatch, or field service management domains

Strong leadership skills with the ability to influence cross-functional teams and align stakeholders on strategic goals

Ability to synthesize complex data into actionable product decisions and roadmap priorities

Experience working with data visualization and AI tools such as Python, Excel, Tableau and ChatGPTPREFERRED

SKILLS:

Masters Degree in Computer Science, Software Engineering, Data Analytics, Mathematics or Statistics preferred

Experience with API based tools like the OpenAI Chat Completions tool Years Experience5 - 10 Years Experience Travel Requirements Moderate (15-30%) Country United States Work-In CityN/AWork-In StateN/AWork-In Postal CodeN/ABusiness

Sears Home Services - In Home Job Function Information Technology Employment Category Regular, Full-time Compensation Range
150,Additional Compensation ExplanationN/A EEO/EOE Footer Equal Opportunity Employer / Disability / Vet.

Posting Tags#Corporate, #Remote Company Brand Sears Home Services Location City HOFFMAN ESTATES: 1022120