Remote Tech Support Specialist — East Coast
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-28
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Productsup is seeking a technically skilled Support Specialist to operate as the frontline expert for US East Coast coverage hours. You will handle tickets, investigate data setup issues, and work closely with the 2nd Level Support, CSMs, and Engineering to ensure timely resolutions.
You’ll document solutions, contribute to internal knowledge bases, and help scale efficient support while maintaining customer satisfaction across a growing e-commerce data platform.
As a Remote Tech Support Specialist — East Coast, you will play an important part at Productsup in United States.
Join us at Productsup as our next Remote Tech Support Specialist — East Coast in United States.
We are currently recruiting a Remote Tech Support Specialist — East Coast for our team in United States.
This is a strong position to take on the Remote Tech Support Specialist — East Coast role at Productsup.
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