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Remote Healthcare IT Operations Lead – SLA & Incident Mgmt

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Wellframe
Full Time, Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    IT Infrastructure, IT Project Manager, Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Health Edge is seeking a Healthcare IT Technical Operations Lead to streamline production control for customer-facing technology delivery. The role emphasizes incident resolution, SLA reporting, and cross-functional coordination with Edifecs and EDI-focused processes.

The candidate will manage production environments, drive issue resolution, and coordinate maintenance and upgrades across multiple vendors while supporting onshore/offshore delivery models.

This is a strong role to take on the Remote Healthcare IT Operations Lead – SLA & Incident Mgmt role at Wellframe.

We have an opening for a Remote Healthcare IT Operations Lead – SLA & Incident Mgmt in United States within Bio & Pharmacology & Health, IT & Technology.

This role, Remote Healthcare IT Operations Lead – SLA & Incident Mgmt at Wellframe, could be your next career step.

Are you ready to take on the Remote Healthcare IT Operations Lead – SLA & Incident Mgmt role at Wellframe?

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