Remote IT Support Specialist — L1
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-30
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Hcl-America-Solutions-Inc is seeking an entry-level to junior IT support specialist for Level 1 remote desktop support in the United States. You will troubleshoot hardware, software, and network issues and respond to tickets via phone, email, or chat, adhering to SLA and QA standards.
The role focuses on resolving issues on first contact, maintaining high customer satisfaction, and escalating complex problems to higher-level IT teams when needed. Training and knowledge sharing are encouraged.
The Remote IT Support Specialist — L1 role at Hcl-America-Solutions-Inc is now open for applications in United States.
The Remote IT Support Specialist — L1 position in the Finance, IT & Technology field is open for applications.
We have an opening for a Remote IT Support Specialist — L1 in United States within Finance, IT & Technology.
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