More jobs:
Technical Support Specialist; Poland); Fully Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-30
Chicago, Cook County, Illinois, 60601, USA
Listing for:
Optro
Full Time, Remote/Work from Home
position Listed on 2026-10-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
- Over $300M ARR and trusted by 7 of the Fortune 10.
- Fast-growing, innovative, and collaborative culture.
- Provide front-line client support via email, live chat, and video.
- Troubleshoot technical issues and become a platform expert.
- Work with cross-functional teams to drive product improvement.
- C1/Advanced-High German and strong English proficiency.
- 3+ years of SaaS/Tech Tier 1 customer support experience.
- Self-starter with excellent problem-solving and communication skills.
- Monthly work from home allowance.
- Annual leave, holidays, and team opportunities.
Optro provides an AI-powered GRC Intelligence Platform that helps enterprises transform risk into opportunity. With over $300M ARR and more than 50% of the Fortune 500 as customers, it is one of the fastest-growing tech companies in North America, fostering a collaborative and innovative culture.
For the Technical Support Specialist (Poland) (Fully Remote) position at Optro, we are reviewing applications now.
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