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Remote Service Desk Leader Federal IT Ops

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Digital Management Llc
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 87000 - 107000 USD Yearly USD 87000.00 107000.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Desk Leader for Federal IT Ops

DMI, LLC is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will supervise a team of help desk technicians, ensure timely incident resolution, and maintain secure IT infrastructure while meeting federal regulations.

Main responsibilities include managing ticketing systems, performing performance reviews, and coordinating with internal teams and vendors to deliver high-quality service.

The Remote Service Desk Leader for Federal IT Ops position in the Management & Operations, IT & Technology field is open for applications.

Step into the Remote Service Desk Leader for Federal IT Ops role at Digital Management Llc in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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