ManageEngine Administrator​/Consultant

Our customer is seeking an experienced Manage Engine Consultant for 6 months+ to help mature and optimize its IT service management environment. This individual will serve as a subject matter expert for Manage Engine Service Desk Plus and work closely with the IT team to improve workflows, automate processes, enhance reporting capabilities, and expand platform functionality.

The ideal candidate will have hands‑on experience configuring and administering Manage Engine Service Desk Plus, strong knowledge of ITSM best practices, and the ability to translate business requirements into scalable technical solutions.

• Manage Engine
• Service Desk Plus
• Automation

• Assess the current Manage Engine Service Desk PLUS environment and identify areas for improvement.
• Configure and enhance ticketing workflows, request fulfillment processes, and service catalog functionality.
• Change manage in Service Desk plus, such as change types, CAB approvals and change templates.
• Design and implement client‑facing portal capabilities to improve user experience and ticket visibility.
• Build and optimize change management workflows within the platform.
• Configure and enhance project management capabilities within Service Desk
• Develop and improve reporting, dashboards, and operational metrics.
• Expand and maintain the Configuration Management Database (CMDB).
• Assist with software asset management configuration and best practices.
• Partner with IT leadership and Service Desk staff to gather requirements and implement solutions.
• Provide recommendations for platform maturity, automation opportunities, and process improvements.
• Document configurations, workflows, and operational procedures.
• Transfer knowledge to internal staff to support ongoing administration after project completion.

This is a Contract position based out of Centennial, CO.

The pay range for this position is $35.00 - $40.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Nov 1, 2026.

This is a fully remote position.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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