Tier 2 Tech Support Engineer; Remote
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-30
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IT/Tech
IT Support, Technical Support
Jonas Software is seeking a Payment Technical Support Agent to handle complex payment processing issues, APIs, system integrations, and troubleshooting. This remote-first role acts as a Tier 2 escalation point, supporting merchants, developers, and internal teams with technical inquiries.
Responsibilities include analyzing logs, collaborating with Engineering, QA, and Product, and assisting with integrations, SDK configuration, and best practices.
Consider building your career as a Tier 2 Payment Tech Support Engineer (Remote) at Jonas Software.
We are currently recruiting a Tier 2 Payment Tech Support Engineer (Remote) for our team in United States.
This is a strong position to take on the Tier 2 Payment Tech Support Engineer (Remote) role at Jonas Software.
As a Tier 2 Payment Tech Support Engineer (Remote), you will play an important part at Jonas Software in United States.
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