Remote SLA & Service-Performance Analyst
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-10-30
-
IT/Tech
Data Analyst, Business Intelligence
DecisionPoint Corporation seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, governance, analytics, and reporting for the USMEPCOM ENLIST program. The role develops KPIs, SLAs, and SLOs while analyzing data to identify trends and improvement opportunities.
This position is remote, with preference for candidates located in or near Chicago. You will support the ITSM Plan, coordinate Daily System Status reporting, and provide actionable insights to government
Consider building your career as a Remote SLA & Service-Performance Analyst at DecisionPoint Corporation.
Step into the Remote SLA & Service-Performance Analyst role at DecisionPoint Corporation in United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).