Remote Tier 1 IT Service Desk Engineer
Cicero, Cook County, Illinois, 60804, USA
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, Desktop Support, IT Support
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to support end users across multiple client environments. The role emphasizes rapid issue resolution, accurate documentation, and strong customer communication in a remote setting.
Ideal candidates hold a two-year technical degree and have 1–5 years in a service desk or help desk. Proficiency with Connect Wise PSA and IT Glue, plus knowledge of basic networking, is preferred.
We invite applications for the Remote Tier 1 IT Service Desk Engineer position located in IL, United States.
As a Remote Tier 1 IT Service Desk Engineer, you will play an important part at New Charter Technologies, LLC in IL, United States.
The following opportunity is for a Remote Tier 1 IT Service Desk Engineer with New Charter Technologies, LLC.
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