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APAC Remote Support Team Lead – SaaS & CX

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: SevenRooms
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    SaaS Sales
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Seven Rooms is seeking an experienced leader to head the APAC support team from a remote location in the United States, delivering fast, empathetic assistance to hospitality operators worldwide.

You will coach a remote team, monitor metrics, and drive service quality through playbooks, training, and collaboration with product and operations.

This role requires 3+ years in SaaS customer support and a proven ability to inspire, with comfort using CRMs and analytics dashboards.

This is a genuine opportunity to take on the APAC Remote Support Team Lead – SaaS & CX role at Seven Rooms.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the APAC Remote Support Team Lead – SaaS & CX role in the description above.

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