Remote Bilingual Tier 1 Help Desk Analyst; CMS
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
-
IT/Tech
HelpDesk/Support -
Language/Bilingual
Softrams, a Tria Federal company, seeks a bilingual English/Spanish Tier 1 Customer Support Analyst to deliver high-quality support for CMS users. The role involves handling inquiries through multiple channels in a fast-paced federal healthcare IT environment.
Responsibilities include triaging requests, providing first contact resolution, and collaborating with CMS stakeholders. Public trust clearance eligibility is required, with roles across 40+ states, including potential on-site in Arlington
For the Remote Bilingual Tier 1 Help Desk Analyst (CMS) position at Tria Federal (Tria), we are reviewing applications now.
Our group is growing, and we are hiring a Remote Bilingual Tier 1 Help Desk Analyst (CMS) in United States.
This Full Time role is for the Remote Bilingual Tier 1 Help Desk Analyst (CMS) role at Tria Federal (Tria).
We are seeking a motivated Remote Bilingual Tier 1 Help Desk Analyst (CMS) to join Tria Federal (Tria) in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).