Head of IT Operations & Service Governance; Remote
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
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IT/Tech
IT Specialist, Change Management, IT Infrastructure
Health Edge is seeking a Director of IT Operations to establish and operate the service-management governance model for Client IT Operations in a 24x7 BPaaS/EPaaS environment.
You will standardize Incident, Problem/RCA, Change, Release, and Knowledge governance, and ensure accountability across onshore and offshore delivery teams.
This leadership role emphasizes governance, executive communication, and measurable continuous improvement to deliver reliable technology operations.
We invite applications for the Head of IT Operations & Service Governance (Remote) position located in United States.
The advertised compensation is 182..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of IT Operations & Service Governance (Remote) role in the description above.
We appreciate your interest in this position.
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