Technical Support Engineer & Swarm Lead; Remote/Hybrid
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-11-05
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IT/Tech
IT Support, Technical Support, Systems Administrator
HTU is seeking a dedicated customer support professional to provide reactive assistance for QGenda customers. You will learn core product functionality, follow established troubleshooting processes, and collaborate with peers and senior engineers to resolve cases efficiently.
In this role, you will maintain professional interactions, manage a diverse workload, and ensure adherence to SLAs while promoting customer stability through knowledge transfer and use of the Help Center.
We invite applications for the Technical Support Engineer & Swarm Lead (Remote/Hybrid) position located in Atlanta, GA, United States.
As a Technical Support Engineer & Swarm Lead (Remote/Hybrid), you will play an important part at HTU in Atlanta, GA, United States.
The following role is for a Technical Support Engineer & Swarm Lead (Remote/Hybrid) with HTU.
Our organisation is growing, and we are hiring a Technical Support Engineer & Swarm Lead (Remote/Hybrid) in Atlanta, GA, United States.
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