Senior It Support/Helpdesk Engineer - L3 - remote
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IT/Tech
IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Senior IT Support/Helpdesk Engineer - L3 - remote - 12 month contract Global Full Time ASAP Start Date 03 Nov 2027 End Date R60,000- R75,000 Monthly
About This JobWe are seeking a Senior IT Support/Helpdesk Engineer (L3) for a 12-month full-time contract on a remote basis. This role focuses on delivering advanced technical support, resolving complex issues, and maintaining IT systems in a dynamic environment.
Key Responsibilities- Provide L3 escalation support for IT incidents and service requests
- Administer and troubleshoot Azure and Entra
- Develop and maintain Power Shell scripts for automation and system management
- Manage and support Active Directory infrastructure
- Collaborate with internal teams to ensure system reliability and security
- Document processes and contribute to knowledge base updates
- Azure / Entra skills
- Power Shell scripting
- AD
- Advanced English skills as will interface with clients
- Auto Task
- IT Glue
We are an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Shift is from 15:00 to 23:00 Europe/Stockholmtime. Skills
Azure / Entra skills Required Powershell scripting Required AD Required Auto Task Optional It Glue Optional
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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