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Remote Tier 1 IT Service Desk Engineer

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: New Charter Technologies, LLC
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR

Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to deliver prompt IT support in a fast-paced, client-focused environment. This remote role handles printer issues, password resets, MFA troubleshooting, antivirus alerts, and client-specific applications, with tickets tracked in Connect Wise PSA and documented in IT Glue.

You will collaborate with a nationwide team, participate in meetings, and manage daily customer interactions.

This role, Remote Tier 1 IT Service Desk Engineer at New Charter Technologies, LLC, could be your next move.

The advertised compensation is 45.000 - 55.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tier 1 IT Service Desk Engineer role in the description above.

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