REMOTE : Business Systems Analyst

PAY:
Max $40/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.

This is remote with travel role, candidates must have the ability to travel extensively (up to 50%) throughout North America to support on-site client engagements, oversee project implementation, and meet business objectives.

W2 Candidates only

• The Systems Analyst II will manage the deployment processes of Client's public safety and command center software suite within complex software ecosystems for public safety agencies. This role requires a strong blend of technical expertise and project management skills to ensure seamless integration and optimal performance of software applications.

• Lead operational assessments, business process reviews, and other discovery activities to gain a comprehensive understanding of customer business processes within public safety agencies.
• Interview subject matter experts and create detailed documentation of findings.
• Evaluate existing business processes to identify opportunities for improvement.
• Provide recommendations regarding the configuration and application of Client's mission-critical software solutions to address identified needs and optimize operational efficiency.
• Facilitate business process reengineering initiatives through workflow analysis and process evaluation.
• Lead workshops and discussions to collaboratively develop new processes aligned with organizational objectives.
• Design, develop, and deliver training curriculum, learning aids, and instructional materials.
• Conduct training sessions to support end-user engagement, adoption, and proficiency with new software implementations.
• Define, coordinate, and lead User Acceptance Testing (UAT) activities.
• Ensure customer requirements are met and document results against the project's Functional Requirements Matrix.
• Measure outcomes to evaluate project success and identify improvement opportunities.
• Serve as a liaison between technical resources, engineers, and project managers to effectively communicate customer requirements.
• Collaborate with internal teams to adapt Client's highly configurable Commercial Off-the-Shelf (COTS) software solutions to meet customer-specific use cases.
• Partner with Project Managers and Program Directors throughout the project lifecycle, from initiation through completion.
• Support the successful delivery of software solutions while adhering to project scope and budget requirements.
• Present analysis findings and project updates to stakeholders.
• Develop and deliver presentations that support informed decision-making and facilitate customer leadership buy-in.

• U.S. citizen with the ability to obtain required security clearances as required by government contract.
• 3+ years of experience in one or more of the following areas:
  Public Safety, Business Analysis, Field Service, Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Jail Applications, Flex Software experience, Security Clearance Requirement,
• Ability to successfully pass a CJIS fingerprint-based background check administered by Client.
• Ability to travel up to 50% throughout North America.
• Strong technical, analytical, communication, and stakeholder engagement skills.

Who We Are:

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards.
Our success is a team effort.

Browse our website below for additional information on our company.

The Fountain Group

3407 W Martin Luther King Jr. Dr. Tampa, FL 33607

"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people."