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Hybrid L1 Help Desk Analyst – IT Support

Remote / Online - Candidates ideally in
El Paso, El Paso County, Texas, 79901, USA
Listing for: Resolve Tech Solutions, LLC
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR

Job Description & How to Apply Below

Resolve Tech Solutions, LLC is seeking an L1 Help Desk Analyst to provide first-level IT support for hardware, software, network, and cloud environments. The role supports on-site and remote workers and collaborates with Tier II and Infrastructure teams to resolve issues while documenting steps and maintaining SLAs.

The ideal candidate will have 1–3 years of Help Desk experience, a basic understanding of Windows, AD, and M365, plus effective communication and customer service skills.

This opening is for the Hybrid L1 Help Desk Analyst – IT Support role at Resolve Tech Solutions, LLC.

We are looking to fill the Hybrid L1 Help Desk Analyst – IT Support position at Resolve Tech Solutions, LLC in TX, United States.

The Hybrid L1 Help Desk Analyst – IT Support role at Resolve Tech Solutions, LLC is now open for applications in TX, United States.

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