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Technical Support & Implementation Specialist; Fully Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Archy
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: Technical Support & Implementation Specialist (Fully Remote)
  • Manage launch readiness: coordinate workstation setup, imaging software, sensors, and POS hardware.
  • Handle server backups and data mapping using virtual machines.
  • Provide escalated support via chat, text, email, phone, and AI channels.
Requirements:
  • 3+ years in SaaS support or implementation.
  • Familiarity with dental imaging hardware and software.
  • Experience with remote desktop support (Any Desk) and AI tools.
  • Comprehensive medical, dental, and vision coverage.
  • Competitive base pay, equity, and 401(k) with company match.
  • Remote-friendly culture with home office support and team offsites.
Archy

Archy is a Series C vertical SaaS company revolutionizing dental practice management with AI-powered software and agents. Our culture is remote-friendly, emphasizing flexibility, autonomy, and team connection through annual offsites.

We are looking to fill the Technical Support & Implementation Specialist (Fully Remote) position at Archy in United States.

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