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Senior Platform Support & Escalation Specialist; Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: aippublishing
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 85000 - 95000 USD Yearly USD 85000.00 95000.00 YEAR

Job Description & How to Apply Below

Position: Senior Platform Support & Escalation Specialist (Remote)

aippublishing is seeking a senior individual contributor to keep core productivity platforms stable, secure, and easy to use. The role blends hands-on systems administration with escalation support, documentation stewardship, and cross-team collaboration to advance operational maturity within a mission-driven scientific publishing environment.

Responsibilities include administering Microsoft 365, configuring Jira workflows and automation, serving as escalation point for complex issues, leading

The Senior Platform Support & Escalation Specialist (Remote) position in the IT & Technology field is open for applications.

Join aippublishing and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Platform Support & Escalation Specialist (Remote) role at aippublishing, based in United States.

We are looking to fill the Senior Platform Support & Escalation Specialist (Remote) position at aippublishing in United States.

Position Requirements

10+ Years work experience
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