Claim Specialist III

Claim Specialist III – AIG

Join to apply for the Claim Specialist III role at AIG.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

• Analyze and process general liability property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost‑effective resolution of claims through well‑developed action plans.
• Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
• Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
• Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required time frames as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.

• Motivated individuals who are interested in the potential for an upwardly mobile career path.
• 3+ years of General and Auto Liability claim experience.
• Experience resolving moderate severity injury claims and ability to evaluate complex coverage scenarios.
• Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
• Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.
• Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential.
• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
• Effective decision‑making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• Bachelor’s Degree or equivalent work experience.
• Ability to obtain multi‑state adjuster licenses within 6 months of hire.

Ready to take your career to the next level? We would love to hear from you.

The base salary range for this position is $84,000–$98,000, which is based upon the assumption that the position is located in Chicago. The final base salary may be higher or lower depending on the candidate’s specific work location and other factors. This position is also eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. Through our Total Rewards Program, we offer benefits that extend beyond time spent at work to protect your health, wellbeing and financial security, as well as professional development opportunities.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. We are committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you need a reasonable accommodation, please send an email to

Functional Area:

Claims;

Employment type:

Full‑time;
Job function:
Finance and Sales;
Industry: Insurance;
Seniority level:
Mid‑Senior level.