Operations Lead

Industry: Commercial Insurance
Location: Chicago, IL
Contract: 1-Year
Pay Rate: $40–$45 per hour

We are seeking an experienced Operations Lead to join our team in the commercial insurance space. This role is ideal for a detail-oriented professional with strong leadership and operational management skills who thrives in a fast-paced, remote environment.

• Oversee day-to-day operational processes to ensure efficiency and compliance within commercial insurance workflows.
• Manage and optimize internal systems, reporting, and documentation for accuracy and timeliness.
• Collaborate with cross-functional teams to identify process improvements and implement best practices.
• Monitor performance metrics and provide actionable insights to leadership.
• Ensure adherence to regulatory requirements and company policies.
• Support onboarding and training initiatives for team members as needed.

• Experience: 5+ years in operations, preferably within commercial insurance or a related field.
• Skills: Strong analytical, organizational, and leadership abilities; proficiency in MS Office Suite and operational tools.
• Communication: Excellent verbal and written communication skills for remote collaboration.
• Education: Bachelor’s degree in Business, Insurance, or related discipline (or equivalent experience).

• Competitive hourly pay: $40–$45/hr
• Flexibility
• Opportunity to lead operational excellence in a dynamic industry