Mass Litigation Claims Specialist II

Mass Litigation Claims Specialist II

This role offers a unique opportunity to manage moderate to low commercial liability claims involving toxic torts, latent injuries, and class action litigation. You will be part of a Mass Litigation team specializing in the handling of low to complex, multi-year claims under CGL, umbrella, excess liability, employers’ liability, and other specialty coverages, providing best‑in‑class service and expertise.

At Zurich, the Latent & Environmental Claims organization is dedicated to helping our customers resolve a wide array of existing and newly emerging claim exposures involving toxic tort and latent injuries, as well as class action litigation. As a member of our Mass Litigation team, you will manage each claim from assignment through resolution, with moderate direction from your manager and Claims leadership team.

We offer comprehensive benefits, including an incentive plan, 401(k) match, flexible work options, work/life balance, and a great culture. Remote working is hybrid; occasional in‑office attendance may be required with work conducted from your preferred location.

• Manage each claim from assignment through resolution.
• Provide technical claims service on mostly litigated matters of moderate to high severity and complexity.
• Conduct significant policy interpretation and coverage analysis.
• Retain and manage counsel and other vendors.
• Collaborate with internal and external contacts, including underwriters, customers, and brokers.
• Negotiate and resolve claims.
• Manage all communications and reporting associated with the life of a claim.

• Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area
• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area
• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Microsoft Office experience

• Effective verbal and written communication skills
• Strong analytical, critical thinking, and problem‑solving skills
• Solid time management, prioritization, and multitasking skills
• Experience collaborating in a team environment and building cross‑functional working relationships
• Adept in identifying and explaining complex financial and/or actuarial concepts
• Ability to determine the scope and exposure for moderately complex claims
• Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
• Ability to develop and execute a negotiation strategy and plan for resolution
• Ability to identify subtleties in customer/client and/or business partner interactions
• Ability to present information necessary to propose a claim resolution to stakeholder

Your pay is based on your role, location, skills, and experience. The proposed salary range for this position is $65,900.00 - $, with short‑term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families.

Zurich does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.

Location(s): Schaumburg, IL;
Atlanta, GA;
Parsippany, NJ;
Addison, TX

Work Arrangement: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No