Claims Adjuster - Inland Marine; m​/f​/d

Overview

We are looking for a Claims Adjuster – Inland Marine. This role can be located in our Chicago, IL, O’Fallon, MO or Alpharetta, GA office.

You will be working with a small but diverse team of claims professionals of various experience levels and backgrounds, in a collegial and supportive atmosphere that values individual strengths and encourages professional development and participation in industry leadership.

The Inland Marine Claims Adjuster will handle Inland Marine claims including auto physical damage claims with end to end responsibility. The Claims Adjuster will proactively investigate, negotiate, and standard claims, within the standard claims unit in accordance with established best practices and assure claims are handled within granted autonomy limits. You will also develop and maintain relationships with customers and brokers as well as internal business partners.

• Investigation and Reserving of Claims:
  Assisting, supporting, contributing, driving tasks and topics, and decision authority
• Investigate high volume claims that involve non complex issues on Auto Physical Damage claims associated with Motor Truck Cargo programs, as well as standard claims for additional lines of business.
• Settlement - Negotiate and resolve noncomplex claims ensuring cost effective, service orientated solutions;
  Ensure claims are settled in accordance with settlement guidelines.
• Drive effective subrogation processes.
• Evaluate and address coverage issues and determine appropriate reserving levels
• Select and direct independent external service providers (e.g. Independent Adjusters, Experts)
• Ensure all claims handled within authority limits, and in line with Allianz Commercial Claims complex procedures and guidelines;
  Refer cases outside of authority level, preparing referral documentation and materials as appropriate; and Support establishment of claims management procedures on new business accounts in association with clients, brokers and loss adjusters.
• Market Management - Support acquisition of new business and retention of existing business.
• Liaise with underwriters on market management initiatives.
• Relationship Management - Positively represent Allianz Commercial externally to the market and Develop and maintain relationships with brokers and clients, as well as other relevant stakeholders (e.g. third party adjusters).
• Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, Operations; and effectively report and present claims information internally and externally.
• Claims Processing & Administration - Input and maintain accurate claims records for designated accounts, within appropriate Allianz Commercial Claims administration systems.

• 1 - 3 years’ experience in proven track record in handling Inland Marine claims involving complex coverage and damage issues.
• 1
  -3 years’ experience demonstrating established relationships with brokers at peer group level and well established within local market.
• Understanding of Inland Marine products and portfolio, with expert understanding of coverage and application in the adjustment process.
• Detailed understanding of legal and regulatory framework.
• Experience working in a complex, global matrix organization.
• A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.
• Bachelor’s degree in a relevant discipline

The annualized base pay range for this role is $63,636 – $108,509. The annual base salary range represents a nationwide market range. The actual salary for this position may be above and will be determined by several factors, including the scope, complexity and location of the role, the skills, education, training, credentials, and experience of the candidate. The base pay is just one component of the AzC total compensation package.

As part of our comprehensive compensation and highly rated benefits programs, employees are also eligible for annual performance-based cash incentive awards.

What’s in it for you?

Let’s Care About Everything That Makes You, You

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns...