Senior Insurance Analyst, Claims Insights - Remote

Join to apply for the Senior Insurance Analyst, Claims Insights - Remote role at CSAA Insurance Group, a AAA Insurer

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Join to apply for the Senior Insurance Analyst, Claims Insights - Remote role at CSAA Insurance Group, a AAA Insurer

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable.

At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Sr Insurance Analyst, Claims Insights! Join us and support CSAA IG in achieving our goals.

Your Role We are looking for motivated, innovative individuals, who think big and move fast with a passion for delivering data driven insights. Advanced level analyst requiring knowledge in a specific area or broad area of multiple functions. Tasks may range from identifying emerging trends based on consultative insight gained from internal/external sources. Identifies and addresses potential sources in conflict with business and company goals and objectives.

Projects typically are longer term and may provide direction for future business actions. Participates in and may lead large projects. Provides guidance, mentorship and training to develop lower-level associates, with accountability for team success.

Your work

• Perform research, modeling, forecasting and coordination of data collection from Claims and other groups.
• Review and interpret current reporting, identifying trends to improve operational efficiency, product performance.
• Leading complex analysis to understand the root cause of the underline trends and effectively communicate the findings to senior management.
• Ability to understand and deliver insights by monitoring internal claims loss data and incorporating Industry trends.
• Support accountability and ownership in the claims process by providing an accurate and unbiased picture of claims operations.
• Leverage Industry data and knowledge to evaluate the results in relation with Industry.
• Working cross-functionally with our internal stakeholders in Claims, Product, Actuarial, Finance and Technology to identify new trends and initiatives.
• Provide guidance and mentorship to junior analysts.

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
• 8+ years of directly related experience
• Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses
• Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel, and may also use other tools such as SAS, Power
  
  BI, Python, etc.)
• Proficiency in Microsoft Office Suite and Sharepoint, especially Microsoft Excel and PowerPoint as we work with these tools daily
• Adaptability and the capability of multi-tasking and strong time management
• Ability to make effective formal presentations
• Ability to work in a team environment
• Solid communication and presentation skills (written, verbal, and listening).
• Demonstrated analytical agility and curiosity. Passion for learning new things, with an interest in technology.
• Direct claims experience or analytical actuarial experience (preferred)

• Knowledge of insurance and rate-making concepts
• Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), and actuarial exams and designations (ACAS, FCAS, CERA).
• 0 – 2 years Leadership and mentoring experience
• Advanced degree in related field
• Demonstrated ability to perform in a fast-paced environment with multiple priorities and deadlines.
• Excellent analytical and communication skills with ability to translate complex concepts into simple story.
• Proven history of taking initiative and driving projects to completion with minimal guidance.
• Strong research and analytical (quantitative and/or qualitative) skills with ability to perform analysis and identify solutions to issues.
• Strong data visualization skills (experience with Power
  
  BI a plus).
• Insurance product, price, underwriting and Claims knowledge, with working knowledge of personal lines Claims Operation.
• Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
• Champions our cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.)
• Demonstrates a company ownership mindset,…