Claims Adjuster - Crop

Overview

The Opportunity: In this role you will respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations.

Location and Work Type: Location:
Work Remotely in Kentucky or Tennessee, USA. Work Arrangement:
This role is fully remote; approximately 20% home office work and 80% field work.

Salary: The starting salary range for this role is between $56,000-$84,000.

• Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
• Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
• Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
• Accurately document, process and transmit loss information in order to determine potential damages
• Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

• Required
  
  Education:
  
  High School Diploma/GED
• Required Experience:
  
  1 year relevant experience
• Required
  
  Licenses/Certifications:
  
  Must possess a valid Driver’s License
• Preferred Qualifications:
  
  Tertiary Degree or equivalent combination of education and work experience
• Required
  
  Work Experience:
  
  Some relevant work experience
• Preferred Competencies/
  
  Skills:
  
  Effective verbal and written communication skills; work effectively under pressure; collaborate with internal staff and external customers; use relevant information and individual judgment to comply with organizational and legal regulations; establish and maintain effective, trusting and respectful relationships with others; complete tasks attentively and thoroughly; high attention to detail; work independently with little supervision; communicate outside the organization to share information as a positive aid to achieve best practices and objectives
• Preferred Education:
  
  Associate's Degree or equivalent combination of education and work experience
• Preferred Experience:
  
  Experience with agriculture and/or farming
• Preferred
  
  Licenses/Certifications:
  
  Crop Adjuster Proficiency Program (CAPP)
• Preferred Knowledge:
  Applied knowledge of agriculture and crop farming; working knowledge of crop insurance regulations, policies, procedures and best practices; working knowledge of investigative techniques and legal research methodologies; basic knowledge of Microsoft Office Suite

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hy…