Claims Specialist - Rideshare Commercial Claims Talent Screening & Onboarding Specialist

At Liberty, you will thrive in a hybrid setting that fosters in-person collaboration, innovation, and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Claims Specialist - Rideshare Commercial Claims (Talent Screening & Onboarding) is responsible for the sourcing and screening of internal and external new Claims Specialists through the hiring, onboarding, licensing, and claims training process. This is a short‑term rotational assignment and should be considered a development opportunity. Flexibility is crucial within this position as the work focus shifts depending on current onboarding classes, specifics of the hiring account, and department needs.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices:
Westborough, MA;
Boston, MA;
Weatogue, CT;
Indianapolis, IN;
Hoffman Estates, IL;
Lake Oswego, OR;
Chandler, AZ;
Las Vegas, NV;
Plano, TX; or Suwanee, GA. This policy is subject to change.

• Assist with the screening and interview process for internal and external candidates.
• Work closely with other departments to develop and maintain talent hiring pipelines.
• Maintain a close partnership with Global Learning and Development training partners as new cohorts of training classes develop.
• Create a high‑performing, results‑oriented staff through candidate selection and onboarding.
• Assist employees through the adjuster licensing process.
• Order hardware and address system access as new employees onboard.
• Perform other duties as assigned.

• Knowledge of commercial property and/or casualty insurance claims investigation, loss assessment, reserving, insurance legal and regulatory environment, litigation, and fraud awareness.
• Ability to get work done through others, communicate effectively (including listening, writing clearly, giving constructive feedback), obtain support from above, plan/organize work, analyze/solve problems, and focus on the larger picture.
• Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 4 years of related experience.
• Required to obtain and maintain all applicable licenses.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state, or local law.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco