Casualty Claims Specialist

We’relooking for an experienced
Casualty Claims Specialist
to join our growing team and play a key role in delivering fair,timely, and high‑quality claim resolutions. This
remote position is open to Wisconsin residents
who are ready to manage a diverse caseload of moderate‑to‑complex liability and casualty claims. In this role,you’llconduct thorough investigations, analyze coverage, evaluate damages, negotiate settlements, and partner with outside counsel when litigation occurs.

This opportunity is an excellent fit for someone who exercises sound judgment, communicates with clarity, and thrives in a fast‑paced environment where their decisions truly make a difference. Ifyou’reseeking a company where
yourexpertiseis valued
and
your work hasrealimpact
, apply today!

• Investigate and analyze casualty claims todetermineliability, damages, andcoverageapplicability by gathering statements, evidence, medical records, police reports, and other relevant materials.
• Evaluate and negotiate case settlements within assigned authority, ensuring outcomes areequitable, defensible, andin accordance with policy terms and legal guidance.
• Prepare and issue coverage determinations, including Reservation of Rights and coverage position letters, when appropriate.
• Supervise outside counsel in the defense of insureds in liability claim lawsuits, including strategy discussions, litigation oversight, and cost management.
• Work with outside counsel and internal legal partners to develop defense strategy, discovery plans, and trial preparation as needed.
• Independentlyestablishand adjust claims with reserves of up to $50,000 and adjust claims with higher reserves with guidance from management.
• Participate in claim review committee meetings, mediations, arbitrations, depositions, and jury trials when required.
• Document andmaintainclaim files withaccuratenotes, correspondence, investigative records, reserve analysis, and settlement rationale.
• Monitor and interpret applicable statutes, case law, and regulatory requirements, applying legal precedent to claim handling decisions.
• Providetimelyand professional communication to insureds, claimants, agents, and partners.
• Collaborate with underwriting, risk management, and other business partners to support risk mitigation and policyholder retention.
• Maintain compliance with all company policies, procedures, and regulatory requirements.
• Perform other duties as assigned to support departmental and organizational goals.

• Minimum of three years of casualty claim adjusting experience
  , including liability claim investigations, negotiations, and litigation support.
• Prior experience in insurance defense, complex liability evaluation, or coordinating outside counsel strongly preferred.
• Bachelor’s degree in Business Administration, Risk Management & Insurance, Legal Studies, orrelatedfield preferred; equivalent work experience considered.
• Ability to read, interpret, and apply case law, statutes, and legal precedent to claim decisions.
• Skilled in reserve setting and loss projection, with an analytical approach to claim exposure.
• Outstanding verbal and written communication skills with the ability to convey complex information clearly.
• Build trust through honesty, integrity, and professionalism.
• Holds self and others accountable for commitments and quality outcomes.
• Approaches challenges with initiative, urgency, and sound judgment.
• Strong customer service orientation with the ability to deliver responsive solutions.
• Excellent problem-solving and organizational skills.
• Proficiency with personal computers and claims management systems.
• Demonstrated ability to work independently while contributing to team objectives.
• Comfortable managing multiple claims and deadlines in a dynamic environment.
• Ability tomaintainregular and punctual attendance.
• Valid Driver’s License required; travel to court, depositions, mediations, or other claim-related events may be required.

$70,000 - $90,000 yearly

We are a leading property and casualty insurance company based in Wisconsin, well known for our financial strength and longevity in the insurance industry. Our reputation in the marketplace ensures stability and opens up numerous growth opportunities for our employees.

We created a welcoming place to work with friendly and professional leadership.

We are known for the great care we take with our staff, our agents, and our customers. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference through the work that we do.

We believe in a healthy work/life balance and, to that end, offer a competitive and comprehensive compensation package including health, dental, life, LTD, and vision insurance as well as an employee bonus plan, matching 401(k) plan, and generous time off benefits.