Commercial Lines Account Manager

Overview

Risman Insurance Agencies is looking for a Commercial Lines Account Manager to join our team. Risman Insurance Agencies is based in Medford, MA, and has additional offices located in Tewksbury, Danvers and Barre. If one of these locations is more convenient than our main office in Medford, we welcome employees to work out of that location instead.

We are a team of more than 40 professionals, and after completing onboarding, we allow for each employee to have a work-from-home day each week.

Actual salary may be higher than listed based on the candidate's experience.

• Annual Base Salary + Commission + Bonus Opportunities
• Work from Home
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Hands on Training
• Mon-Fri Schedule
• Retirement Plan
• Career Growth Opportunities
• Paid Time Off (PTO)

• Manage a book of business of existing commercial lines
• Handle renewals, service requests, claims, billing, and new policies
• Review existing book of business for cross-selling and account round opportunities
• Document information in our agency management system (AMS
  360)
• Rate insurance policies and complete all phases of the insurance application
• Prepare and present quotes to clients and prospects
• Educate clients about insurance coverage options
• Work with direct and wholesale insurance providers

• A current P&C (Property & Casualty) license required
• Experience using AMS
  360 or similar management software required
• Minimum 3 years middle market and small commercial experience required
• Ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to learn and adapt to technology quickly
• Open to receiving regular constructive feedback relating to your performance
• Ability to maintain a professional demeanor and a friendly, positive attitude with both clients and coworkers
• A passion for providing outstanding customer service at all times
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook)
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem-solve with minimal assistance
• The passion for growing into a leadership position

Risman Insurance Agencies is a well-established, independent insurance agency serving individuals, families, and businesses across Massachusetts. We provide personalized insurance solutions across personal lines, commercial lines, and private client services, with a strong focus on long-term relationships and thoughtful risk management.

Our team is built on experience, collaboration, and integrity. We believe great insurance starts with understanding our clients’ needs and delivering solutions that protect what matters most—today and into the future. As an independent agency, we work with a wide range of carriers, allowing our team to design coverage that truly fits each client.

Risman Insurance Agencies continues to grow by investing in our people, our processes, and our technology—creating an environment where professionals can do their best work and build meaningful careers.