RCIS Underwriting Account Service Analyst

Overview

Zurich North America is hiring a RCIS Underwriting Account Service Analyst to join the Crop Underwriting team in Sioux Falls, SD. In this role, you will support crop insurance agent customers, work closely with experienced Underwriters in the review and analysis of risks. You will apply and hone your research, analytical, and critical thinking skills to effectively assess risks and grow your career.

This position is a hybrid model that supports a blend of in office and remote work from the Sioux Falls area.

RCIS is one of the leading crop insurance providers in the U.S., offering insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS provides a wide range of products, including named-peril options, supplemental and stand-alone insurance products, as well as federal crop insurance plans through the U.S. Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

• Ensure complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, and acreage reports (AR); gather missing information, resolve inconsistencies, and outline next steps.
• Respond to and process requests from claims and compliance departments related to the underwriting of policies.
• Rectify errors and issues identified in the Federal Crop Insurance Corporation (FCIC) Error Report.
• Perform duties as assigned by the leadership team to underwrite and support regional specialty crops, including regional specializations such as Category C crops, whole-farm revenue protection, or Livestock Products.
• Support Underwriter with broker/agent/distributor/customer interactions by providing outstanding customer service skills.

• Bachelor’s degree and 2+ years of experience in Insurance, Underwriting, Finance, Accounting or Banking, or
• Zurich Certified Insurance Apprentice, including Associates Degree and 2+ years of experience in the same areas, or
• High School Diploma or Equivalent and 4+ years of experience in Insurance, Underwriting, Finance, Accounting or Banking.

AND

• Knowledge of the insurance industry and the legal and regulatory environment.
• Experience with data collection and analysis.
• Experience with processing, rating and policy management systems used in the insurance or financial industry; knowledge of these systems.
• Customer service experience.
• Problem solving experience.
• Experience servicing product portfolios for multiple lines of business in the insurance or financial industry.
• Microsoft Office experience.

• Insurance industry knowledge applicable to underwriting rules and procedures.
• Knowledge of agriculture and/or multi-peril crop insurance and specialty programs.
• Superior skills in relationship building and active listening with customers and co-workers.
• Strong verbal and written communication skills.
• Customer service experience.
• Enjoys working with details and providing accurate data in a timely manner.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
• Ability to multi-task.
• 5% Travel.

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled.

The proposed salary range for this position is $53,400 - $78,750, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over…